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Fundamental Keys to Increasing Service Sales
Course number: SV11571B
In this sales and management course, we start by helping the service professional truly understand what most customers really want. We give real-world examples of how to handle sales objections in addition to helping your repair shop identify and promote your unique selling position. Tips for selling diagnostic testing and other repairs effectively, make the sale and following up with your customers after the sale all go towards the ultimate goal of helping you perfect relationships with your customers that increase sales and satisfaction!
| Skill Level | Entry level to intermediate |
| Audience | All automotive aftermarket service providers |
| Prerequisites | None |
| Duration | 4 hours |
Course Highlights
- Real-world examples of how to handle sales objections
- Tips for selling diagnostic testing and other repairs effectively
- Help identify and promote your unique selling position
- Perfect relationship building between you and your customers that increase sales and satisfaction
