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Service Advisor’s Guide to Selling PM

Course number: SV11572B

This course helps you to sell services for vehicles that aren’t broke . . . yet! This PM (Preventative Maintenance) course goes beyond the typical “one more part sold with each oil change” mentality to help you know how to create a tailored maintenance plan for your clients.  

Skill Level Entry level to intermediate
Audience All automotive aftermarket service providers
Prerequisites None
Duration 4 hours

 

Back to Delphi Technologies Training Series

Course Highlight
  • Better understand the LOF and importance of using the correct oil
  • Know how to maximize inspection results 
  • More effectively explain the benefits of PM services
  • Know how to create an appointment schedule that fits you and your clients' needs
  • Understand how to best follow-up on maintenance needs