Service Advisor’s Guide to Selling PM

Course number: SV11572B

This course helps you to sell services for vehicles that aren’t broke . . . yet! This PM (Preventative Maintenance) course goes beyond the typical “one more part sold with each oil change” mentality to help you know how to create a tailored maintenance plan for your clients.

Skill Level	Entry level to intermediate
Audience	All automotive aftermarket service providers
Prerequisites	None
Duration	4 hours

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Course Highlight

Better understand the LOF and importance of using the correct oil
Know how to maximize inspection results
More effectively explain the benefits of PM services
Know how to create an appointment schedule that fits you and your clients' needs
Understand how to best follow-up on maintenance needs

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