Service Advisor’s Guide to Selling PM
Course number: SV11572B
This course helps you to sell services for vehicles that aren’t broke . . . yet! This PM (Preventative Maintenance) course goes beyond the typical “one more part sold with each oil change” mentality to help you know how to create a tailored maintenance plan for your clients.
Skill Level | Entry level to intermediate |
Audience | All automotive aftermarket service providers |
Prerequisites | None |
Duration | 4 hours |
- Better understand the LOF and importance of using the correct oil
- Know how to maximize inspection results
- More effectively explain the benefits of PM services
- Know how to create an appointment schedule that fits you and your clients' needs
- Understand how to best follow-up on maintenance needs