DS-HUB has been developed for the Delphi Diagnostics community (DS software-users). It has been pre-installed to all new DS450 and DS480 solutions since June 2024. The solution is following a gradual roll-out plan with the target of being available to all users and devices by the end of 2024. 

DS HUB only works with the New User Interface. DS HUB detects when the old UI is used and propose/recommend the user to switch interface.

No, DS HUB doesn't require any paid license.

Yes. It is possible to customize the task bar (show / hide / change position), display and hide some applications, activate/deactivate the splash screen. More customizations will be available over time. 

DS-HUB is a software component which is the access point for the Delphi eco-system of products and services that are combined and made accessible to customers in an easy and efficient way. The HUB will be the new home page for DS users from which they will be able to access several products, services and valuable information, without having to navigate through multiple systems.

DS HUB will be either pre-installed or available as on-demand installation software. Please contact your Delphi representatives if you require more details or support. 

DS-HUB is available in 18 languages, the same languages as the Delphi Diagnostic software (Bulgarian, Croatian, Czech, Danish, Dutch, English, French, German, Greek, Hungarian, Italian, Norwegian, Polish, Romanian, Russian, Spanish, Swedish, Turkish).

One key feature is represented by the onboarding process for new users, a step by step guide will support the user to activate the DS software, create a VTI (Vehicle Technical Information) account, create a Security Gateway account and an eLearning account. This will ensure that new customers are supported since the very beginning and, upon set-up completion, can enjoy the full potential of the tool. In addition, from the HUB the end-user will be able to access the Diagnostic software, VTI, eLearning, Parts Catalogue, how-to videos, information about the license status and more. Everything from the same home page and without ever leaving the HUB.

When the DS license expires, DS HUB remains accessible and displays the status of that license. As some functions in the DS software become inactive at the expiry of the license, this leads to a "degraded" mode of DS HUB as well. 

DS HUB is installed on your tablet/PC. If you replace the VCI and/or the security Dongle, there is no need to re-install  DS HUB. The serial number of the new hardware will be automatically detected and displayed where necessary. If you replace the Delphi tablet by a new one, the latter will come with both the Diagnostic core software and DS HUB pre-installed.

No. DS HUB is a new software component and doesn’t replace any existing applications.

The service is accessed via an online portal here.  You simply create an account, raise a ticket, and one of our team will remotely connect to the vehicle and perform the requested task(s) 

The menu bar and home page contain links to the Delphi United Kingdom catalogue. You can also access the Delphi catalog by visiting https://www.delphiautoparts.com/gbr/en/global-dpss-catalogues.

You can apply here for a position at Delphi.

If you are in the United States or Canada and want to be authorized to repair Delphi Diesel Fuel Injectors, please contact the Diesel Hot Line at 1-800-521-4784 Option 2. If you are in another country you should refer to the main Delphi Distributor covering that country. If the Distributor is not known, please contact [email protected].

When purchasing our products that are sold by an online retailer, warranty support on those parts goes through the retailer or point of sale. You should contact them directly and provide your purchase information.

Please contact your Delphi sales representative for the most up-to-date information on where to buy Delphi products.

We are pleased to provide you with our Delphi Training Series, a collection of how-to and technical videos on our product lines which you can find here.