Course number: SV22004
Delphi is happy to offer an updated course for owners and managers to assist you in becoming the manager that everyone wants to work.
We’ve taken the latest research and tried and true methods of looking at productivity, efficiency, and creating a desirable work environment and turned them into methods and processes to run your store. It is the premise of this class that the best way to have satisfied customers is to have satisfied employees. A premise that is promoted by companies like Hilton Hotels, and Sewell Village Dealerships, and business gurus like W. Edwards Deming, Tom Peters, and John Medina.
This course includes:
- Methods for recruiting customers and employees, and how to turn those into lifetime relationships
- Creating a desirable work environment and optimizing productivity and efficiency