Resource Highlights
A vehicle pre-scan is a critical first step whenever a car enters the workshop. It provides a clear snapshot of the vehicle’s condition, helps protect your business, and supports a consistent, professional service process.
In this video, Phil highlights the importance of pre-scanning using a BYD Seal, outlining four key benefits. You’ll learn how to:
- Carry out a full vehicle pre-scan using the Delphi DS Diagnostic Tool
- Identify existing faults before work begins
- Use pre-scan results to support clear communication with customers
- Automatically store scan data in DS Cloud for a complete vehicle history
Why is a vehicle pre-scan important?
A pre-scan helps identify any existing faults before work begins, protecting the workshop from being held responsible for pre-existing issues. It also provides a clear record of the vehicle’s condition at the time it entered the workshop.
How does a pre-scan help with customer communication?
By carrying out a pre-scan on every visit, workshops can demonstrate a consistent, process-driven approach. It also enables technicians to identify additional issues early and discuss them with the customer before they lead to breakdowns or further damage.
What happens to the pre-scan data after it’s completed?
When using the Delphi DS Diagnostic Tool, pre-scan data is automatically uploaded to DS Cloud. This creates a full historical record for each vehicle, including time and date-stamped scans.
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