A correct diagnosis depends on the accuracy of the information in the software and the ability of the hardware to take the correct readings from the vehicle. Can you be absolutely certain that your software contains up-to-date and valid information? Do you know for sure that your hardware is capable of running the correct tests and decoding the messages the car is sending it? If you bought your diagnostics hardware from a Delphi-approved distributor, and have updated your official Delphi software with a valid License Key, then the answer is Yes. You can be absolutely confident that you have access to the very latest Delphi solutions, training, expert support, and lifetime warranty if the software stays continuously in subscription. However, we are aware that sub-standard counterfeit diagnostics tools are affecting the aftermarket. These alternatives are nowhere near as capable as the official solution, and though they may look similar to the original they are in fact poor imitations. Imitations like these could be putting your business and your customers at risk. They have not benefited from the same level of investment in research and development. They have not been tested on a wide range of vehicles or to the same OE engineering standard as the Delphi products. Therefore, there is a serious potential of them damaging important components in a vehicle’s ECU.
With that in mind, here are some tips to help you identify the Delphi product and the counterfeit: